Acceptable Use Policy

1. Don't do these things

• Upload content you don't have rights to — photographs, plans, brand marks, third-party renders.
• Use the AI planner to generate child sexual abuse material, non-consensual sexual content, terrorist content, or content that incites violence against real people or groups.
• Generate imagery of identifiable real people without their consent, including politicians, celebrities, and private individuals.
• Attempt to extract, mirror, or retrain another AI model on our outputs.
• Probe, scan, or stress-test our infrastructure, or run automated traffic that bypasses the documented API.
• Resell access to your account, share credentials, or use one account on behalf of an organisation with many users (talk to us about a team plan instead).
• Use the service to launder credits, evade sanctions, or process payments for unrelated parties.

2. Be decent to the workshop and to support

Our team is small. Harassment, slurs, or threats directed at staff or other users end the relationship immediately. Disagreements are welcome — disrespect is not.

3. AI outputs

Renders may contain inaccuracies. Don't rely on them for structural decisions (load-bearing walls, fire compliance, electrical layouts) without a licensed professional. If you publish an output, you take responsibility for what it depicts.

4. Reporting abuse

Found content or behaviour that violates this policy? Email [email protected] with a link and a brief description. We triage within one working day and act within five.

5. Enforcement

• First minor violation — a warning and a temporary feature restriction.
• Repeat or serious violation — account suspension, forfeit of unused credits, and removal of the offending content.
• Illegal content — immediate suspension and a report to the competent authorities.

You can appeal any enforcement decision by writing to [email protected] within 30 days. A senior team member who didn't make the original decision reviews the appeal.